Appointment Confirmations
What is the point of spending all the time and energy scheduling appointments if your patients don't show up? Text message and email reminders are nice, but personally speaking to them is the most valuable way of communication and the surest way to make certain your patients show up.
With our appointment confirmation service, we call your patients in the evenings to confirm your appointments the way they should be confirmed - personally. By outsourcing this time-consuming task, you will free up valuable time for your front office staff.
This service is 100% customizable. You tell us how far in advance you want us to confirm your appointments. You tell us what to ask them and what to tell them. We will report back to you every evening. It is simple yet highly effective.
Overdue Dental Recall
The hygiene department should account for 33% of the dental practice's revenue. It has been proven that on average, every $1.00 brought in by hygiene will produce $3.00 in treatment revenue. The hygiene department is the gateway to your practice. Without retaining your recall patients, your business will be unstable and erratic.
By outsourcing your overdue recall to us, your patients are guaranteed to be contacted on a regular basis. Never again will overdue recall get put on the back-burner. Your staff will have more time to focus on other vital aspects of the practice.
When speaking with your patients, we always represent ourselves as one of your new part-time employees. We answer questions, resolve concerns, and get them back into your practice by scheduling them for their next hygiene appointment. Our system is 5X more efficient and 10X more effective than in-office efforts.
Unscheduled Treatment
What happens to those patients after treatment has been prescribed during the periodic exam? More often than not, they don't schedule. Your staff then spends valuable time trying to reach them at inconvenient times - ultimately leaving messages for them and waiting for them to call back. We both know that not very many patients call their dentist back.
How much do you have in unscheduled treatment? Most practices have hundreds of thousands, if not millions, of dollars of potential revenue wrapped up in these patients. Its time to approach this opportunity with the right company that has a history of success.
How do we make this work? It is simple. We call your patients in the evenings, remind them of the treatment prescribed, inform them of their remaining insurance benefits, and schedule them to see the doctor.
What our clients are saying...
Roz Fulmer of Illinois said..."Recall Solutions has been calling our overdue recall patients since November and we have consistently seen great results. In fact, just last week we had an overdue recall patient in who scheduled and paid for $4,686 of work that day. That one patient more than covered our cost for using Recall Solutions and we still had 19 other patients on the schedule. The return from this program is like nothing else you can get. It is definitely less expensive than hiring a recall coordinator and no headache either."
James Aubert of Massachusetts said..."How would you like to find the perfect solution to the most despised job within your dental practice? That is what Recall Solutions provides. For one of my clients it was a perfect solution. In the first month alone, Recall Solutions booked 50 appointments and they have consistently booked over 35 appointments every month since."
"When we tried to call overdue patients during normal business hours, no one was ever home and the staff quickly lost enthusiasm just leaving messages. 99.9% of the time, the patients wouldn't even call back. Recall Solutions reaches the patients in the evenings and gets them booked. Courteous, professional, and productive. The return on investment is a no-brainer."
James Dow of Connecticut said..."We have now had almost 30 overdue patients appointed for their recall by Recall Solutions and we have only been signed up for a month. this is something that I have been trying to get one of my team members to do for a long time - call patients at night that are overdue. The service is really great and reasonable cost as well."
Brooke Bobert of Iowa said..."We have used Recall Solutions for 8 months now and the results are wonderful. They achieve their numbers within a couple of days. For us it has been a no-brainer and they have kept the hygiene schedule stuffed!"
”We use Recall Solutions in our office. We started with them back in October of 2008 and they have done a great job for us! The reason we went with Recall Solutions was because its an actual person calling and scheduling the patients right into the schedule. They call in the evenings from 5 PM to 8 PM and also on Saturday mornings (if you want them to). With our schedule we only have them calling 2 nights a week. The first night they called, they scheduled 12 patients and last night they scheduled 13.”